Reference services organisation and management
Study Cycle: 2
Lectures: 45
Seminars: 15
Tutorials: 0
ECTS credit: 6
Lecturer(s): doc. dr. Fras Popović Sabina, prof. dr. Vilar Polona
Types of information services
- traditional
- internet
Information services, elements of information service
Information sources
- Reference collection
- Reference collection management
Reference librarian
Reference interview
Information behaviour, searching behaviour
Psychology of users
Evaluation of information services